Frequently asked questions

We try to answer all the questions you may have. If you would like to know more, contact us at any time at panelsupport.za@datadiggers-mr.com or on the contact page. Thank you! Register in the panel
Who can join the panel?
What is the charge to join the panel?
How do I join the panel?
I do not know my zip code / zip code, how do I find it?
Can I create more accounts to earn more money?
Can other family members join the panel?
What kind of surveys will you invite me to?
Will I receive emails from third parties, like the DataDiggers partners?
Member status of the panel
Can I ask my friends to join the DataDiggers panel?
Can I delete my account?
How can I update my profile?
Does anyone else have access to the information in my account?
Completing surveys
How do I receive the invitations to the survey?
How do I fill out the online questionnaire?
How long does it take to complete a survey?
Where can I see what is the estimated duration of the questionnaire?
Is it mandatory to answer every questionnaire I receive?
How many questionnaires can I answer?
Does it cost anything to answer a questionnaire?
I just received a invitation to the survey and it's already closed, why?
Why can not I finish a certain study and redirect me prematurely to the last page of the study?
How can I receive more invitations?
Why did I receive more than 1 invitation to the same survey?
How do you use my answers?
Rewards
How much money can I earn?
When will the money be sent to my account after answering the survey?
How can I claim the money I earned?
Where can I see my balance?
Why have not I won the money in a specific survey?
Privacy and privacy of personal data
What kind of personal information is collected about me and why?
What happens with the information I provide in the surveys?
Can I trust that fact that DataDiggers protects my personal data?
Password recovery
Password recovery

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